FAQs

Frequently Asked Questions

Quality

Is the Jewelry made with real gold?

If it's real gold why is it so cheap? What's gold plated?

Order

How do I remove items from my cart?

How do I place my order?

How do I view my shopping cart?

How do i know that my order has been successfully submited?

Discounts

How can I get a discount?

How do I use a discount code?

Shipping

How much do you ask for shipping?

How do I track my order?

When will my order arrive?

My order hasn't arrived what should I do?

Can I deliver to another address other than my billing address?

Why did my order come in seperate packages?

What can I do if there is a problem with my shipment?

When will my order be shipped?

Payment

What payment methods do you accept?

Security

Are your checkout providers safe?

Is ordering online secure?

Is it safe to use my credit card on your website?

Is my personal information kept private?